Area Manager II

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. | | Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. | | Key job responsibilities | * Support, mentor, and motivate your hourly workforce | * Manage safety, quality, productivity, and customer delivery promises | * Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives | * Lift up to 49 pounds and frequently push, pull, squat, bend, and reach | * Stand/walk for up to 12 hours during shifts | * Work in an environment where the noise level varies and can be loud | * Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) | * Continuously climb and descend stairs (applies to sites with stairs) | | Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. - 2+ years of employee and performance management experience | - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience | - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 1+ years of performance metrics, process improvement or lean techniques experience | - Experience managing a team of 20+ employees | - Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) | - Excellent customer service, communication, and interpersonal skills | - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. | - Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments. | | Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. | | Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. | | Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.   https://amazon.jobs/en/jobs/3076400/area-manager-ii